Personal data
This page is about you rather than about your documents: the account you sign in with, the details an invoice is made out to, and the key your own programs call with.
Who holds it
HQF Development holds it and answers for it. The company, the office it is registered at and the one address to write to about any of this are below; the whole of its registration is on the legal notice, which the link under them leads to. That address is read by a person.
What is sold here is sold to companies and to self-employed people, so what is held here is a professional's: the name an invoice is made out to, the address it goes to, the tax number a country knows the buyer by. That makes it no less yours, and it is treated throughout as yours.
The companies that see a part of it are named further down, each beside what it sees.
HQF DEVELOPMENT, 42 lot les Genêts, Calas, 13480 Cabriès, France — contact@hqf-pdf.com
What is held, and what it is held for
An account is an email address and a name, with the company and the tax number you may add to them. That is what signs you in, and what an invoice is made out to.
Billing details are asked for once: the company, the person, the street, the postcode, the town, the country, and the tax number where there is one. They are copied onto an invoice the moment it is cut, and an invoice already cut is not touched by a change of address made afterwards.
What your key rendered is written down as it happens: the moment, the short name your key goes under, and how many pages came out. Those lines are what a month's invoice is worked out from.
Your key to the service is held here as it was handed to you, and nowhere else holds it. Closing a key does not remove its line: it closes it, and what called when stays readable.
Each of those is held because a sale cannot be invoiced, delivered or answered for without it. What the front server writes down as pages are asked for is a separate matter, said further down: what those lines hold, how long they are kept, and what is read off them.
Where the machines stand
This website and the machine that creates the documents both stand in France, and they are kept by the company named below.
The two hold different things. Here are your account, your billing details, your invoices and your key. There, you are a short name and a page count. What that machine does with a document while it has it is a page of its own, and the link to it is at the foot of this one.
Scaleway SAS
8 rue de la Ville l'Évêque
75008 Paris
France
Who else sees a part of it
The hosting company named above keeps the machines, so everything written down here sits on machines it keeps.
A card is never typed on this site. The payment page belongs to Stripe, our payment provider: it takes the card, works out the tax due for your country, and tells this site that the payment arrived. No card number reaches this site, and none is held here.
A message this site sends you — an invoice, a licence key, a link to download — is handed to a mail relay together with the address it is to go to. The address a download link went to is not kept here: what is written down is a fingerprint of it, which tells one address from another and hands back neither.
Signing in through an account you already hold elsewhere tells that company you signed in here, and it hands over the email address it has already checked itself. Signing in with an address and a password brings no such company into it.
Nothing else is called at all. A page of this site loads its pictures, its styles and its scripts from this site and from nowhere else, so reading one tells nobody but us that you read it.
How long each thing is kept
This site is built so that a row is never destroyed. Changing something writes a new row and closes the old one; removing something closes the row and leaves it where it is. So an account, an invoice and a key stay readable as they stood on the day they were true, and what changed when is part of what is held.
Signing in leaves a cookie in your browser that lasts four hours, or a fortnight when you tick the box that keeps you signed in. Choosing a language leaves one that lasts a year. Neither is read by anybody but this site. One row is written on this site's own side for each visitor, and nothing here removes it.
The machine serving these pages writes one line per request, the caller's address among what that line holds, the way every web server does. Those lines rotate daily and fourteen compressed days are kept, which puts the oldest visit a fortnight back.
A report in this site's own code reads those lines to say which search engines passed and at what cadence, whether an agent that calls itself one really is, which published pages no search engine has ever taken, which visitors arrived from a search and the page they landed on, and what was asked for that this site has never served.
Nothing here removes an invoice. What removes one is an erasure asked for by the account it belongs to, and the next section says what that takes with it.
What you can ask for, and how
Write to the address at the foot of this page and say which of the four below you are asking for. An answer takes a working day, and usually less.
A copy of what is held about you: your account, your billing details, your invoices, and the lines counting what your key rendered.
A correction. Your billing details are changed on the site itself, and the change is kept as a change: what they were stays readable, and an invoice already cut keeps the details it was cut with.
Erasure. It destroys the account and every row carrying the address it is asked from, earlier versions included; a closed version written under an address the account has since left is out of its reach. It is the one thing done here that is a real removal rather than a closing, it cannot be undone, and every invoice made out to you goes with it.
An answer about anything on this page you cannot square with what the software does. Say which sentence, and what comes back is the mechanism itself rather than a paraphrase of it.
What becomes of a document you send Conditions of sale Write to us